PRIVACY & SECURITY
Pajar Canada ("Pajar") respects the privacy of visitors to the Pajar website. This privacy policy ("Privacy Policy") was adopted to inform you of what information we collect from you on our website: www.pajar.com ("Website"), how we collect that information and how we may use it, as well as the steps we take to protect it.
This Privacy Policy applies only to our website. Pajar is not responsible for the privacy practices of any company to which our Websites might link.
Your Consent
Pajar will not collect personal information from you without your consent. By ordering a product from the Website or creating an account in the Online Shopping center, you signify that you agree to the terms of this Privacy Policy, which governs the collection and use of personal information via the Website, as well as to our Terms and Conditions.
The information we collect
Personal Information
Pajar collects personal information when you open an account, purchase merchandise from the Website, or otherwise provide information to participate in the services and offerings on the Website. The personal information collected by or on behalf of Pajar may include, without limitation, your name, e-mail address, date of birth, billing address, shipping address, zip code, telephone number, mobile phone number, credit card information, debit card and related information, information concerning your interests, and other demographic information. Please note that when you make a purchase from our Website, we may contact you via phone, postal mail or e-mail if we have questions regarding your order.
Non-Personal and Aggregate Data
When you visit our Website, we may collect your IP address, server address, domain name, browser information, and other non-personally identifiable information regarding your visit. This information may be combined with information you have provided to us in order to enable us to analyze and better customize your visits to our Website.
Use of Cookies
A "cookie" is a small string of information that the websites you visit transfer to your computer for identification purposes. Cookies can be used to follow your activity on our Website and that information helps us to understand your preferences and improve your website experience. Cookies are also used to remember user information such as your user name and password.
You can turn off all cookies if you prefer not to receive them. You can also have your computer warn you whenever cookies are being used. For both options you must adjust your browser settings. Please note than when you set your computer to reject cookies, the settings may limit the functionality of the Website and it is possible that you will not have access to some of its features.
Visitor Information Uses
Except for the purposes provided in this Privacy Policy, Pajar will not share, sell, trade or otherwise transfer personal information provided by you on or through our Website to third parties without informing you in advance. We will primarily use your personal information to provide products and services to you and to perform the following:
Business Uses - Pajar uses the personal information that you provide to:
- establish user profiles and accounts and store user preferences;
- administer and fulfill contests, promotions, surveys or other site features;
- provide you with the products or services that you have ordered or requested;
- process and ship orders;
- send order and shipping confirmations;
- provide customer service;
- process returns or exchanges;
- protect you, and us, against error and fraud;
- keep records of returns and exchanges;
- investigate or enforce legal rights and obligations.
If you have opted to receive communications from Pajar, including e-mails and/or SMS messages, we will use personal information provided by you to customize advertising and content we present to you, and to send you information about products, offers and news we think would interest you.
Third-Parties - Information collected on or through the Website may be shared or transferred to third parties who may be located outside Canada, who perform services for us or with whom we contract for the purposes described in this Privacy Policy. For example, we may use third parties to host our Website, assist in designing and operating the Website or certain features, perform services (e.g., prize fulfillment), print or send communications on behalf of Pajar, authorize and process payments, process and administer gift cards, provide customer service and help us analyze data.
Pajar requires that these third-party providers to employ a comparable level of protection for personal consumer information. Further, Pajar only provides these third-party providers with the personal information necessary to perform their designated functions and services for us.
Affiliated Businesses - We may share the personal information you have provided us among our affiliated businesses that we control or that are under common control with us. They may use this information to offer products and services to you, consistent with the purposes identified in this Privacy Policy and to the extent permitted by applicable law.
Required Disclosures - We may share personal information you provide to us with a third party if we are required by law to disclose that personal information. For example, we may be required to disclose personal information to respond to a subpoena, court order or other legal process, including any administrative proceeding, or in connection with an investigation. We may also disclose this information in response to a law enforcement agency's request or as otherwise required or permitted by law when the information is relevant to investigating a violation of law or to address an emergency that threatens an individual's life, health or security.
Non-Personal Information - We may use non-personal information to analyze visits to the Websites and learn about the interests of our visitors in aggregate and to better understand your interests and needs, so we can improve our products and services and deliver to you the type of content, features and promotions in which you are most interested. We may share non-personal, aggregate data with our marketing partners or other third parties for research and marketing purposes.
Visitor Information Management
Pajar’s Website and the information collected on the website are managed and controlled by Pajar or by third-party service providers that are required to maintain the security and confidentiality standards described in this Privacy Policy on behalf of Pajar.
Protection of Visitors' Information
Pajar takes administrative, technical and physical precautions to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction and requires its third-party service providers to do the same.
Children's Privacy
For Canada, the United-States and the European Union only, Pajar does not knowingly collect personal information from children under 13 for marketing purposes. Because some information is collected electronically, it can appear to be the personal information of the Pajar purchaser of the product, and will be treated as such by this privacy policy. If a child under 13 submits personal information to Pajar and we learn that said personal information is the information of a child under 13, we will attempt to delete the information as soon as possible.
Except as stated above for the specific countries identified, Pajar does not knowingly collect personal information from anyone under the age of 18. If you are under the age of 18 and in a country that prohibits the collection of personal data from persons under the age of 18, you should not provide any personal information to us and you should use the Website only with the involvement of a parent or guardian.
Right of Access
You have a right to access, modify and delete your personal information from our database. Please note that Pajar reserves the right to retain personal information relating to you necessary to document its business activities or as needed for required disclosures.
Choices You Have
No one is required to provide us with personal information. Your provision of any personal information to us on or through our Website or by other means must be voluntary and with your consent to the uses described in this Privacy Policy.
If you would like to be on our e-mail list, you will be provided with the opportunity to designate your preference on the Website. You will also have the opportunity to choose to join our mailing list in order to receive catalogs and related materials through the mail. In addition, if you provide your mobile phone number and would like to receive text messages and/or SMS messages from us, you will have the opportunity to choose to receive those communications.
Cancellation of Registration
You may cancel your user registration at any time, and you can choose to opt-out of receiving any future e-mails and/or SMS messages from Pajar. Please note that modifications of the status of personal information will not stop e-mails and/or SMS messages generated before Pajar can modify the status of personal information, nor will it stop communications from third parties with whom Pajar may have already shared that personal information consistent with this Privacy Policy.
Changes to the Policy
Pajar reserves the right to update its privacy policy from as necessary due to changes in regulations or to keep up with new developments and possibilities available on the internet.
How You Can Contact Us
If you have any questions, comments or complaints about the site or any of our services, please write to us at:
Pajar Customer Service
4509 avenue Coloniale
Montreal (Qc.)
H2T 1V8
Email: info@pajar.com
Mobile Terms of Service
Pajar Distribution Ltd. - Can-EN
Last updated: Sept. 5, 2024
The Pajar Distribution Ltd. - Can-EN mobile message service (the "Service") is operated by Pajar (“Pajar Distribution Ltd. - Can-EN”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Pajar Distribution Ltd. - Can-EN’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Pajar Distribution Ltd. - Can-EN through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Pajar Distribution Ltd. - Can-EN. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18446977601 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Pajar Distribution Ltd. - Can-EN mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18446977601 or email info@pajar.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.